Compliance Officer

Amalgamated Bank is seeking a Compliance Officer to assist the Compliance Officers to ensure the Banks loan, deposit products and services maintain compliance with federal and state regulations, as well as all Bank compliance-related policies and procedures. Organize and execute day-to-day operational Compliance activities relative to the business line.

By joining our team, youll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.

Essential Job Functions:

• Responsible for monitoring, tracking, and managing customer complaints on the complaint database. Work with departments to provide adequate Bank responses. Directly responsible for providing Bank response letters to complaints filed with the FDIC and NYSDFS. Analyze complaints for trends and potential operational or regulatory issues. Also monitor, track, and manage third-party websites and third-party vendors for customer complaints. Issue complaint reporting to the Board and Management level Committees, as necessary.

• Responsible for assigning and monitoring online Compliance training. Manage employee course progress, conduct quarterly course progress reporting/trend analysis, and perform an annual review of online courses assigned to all employees and investigate all situations where discrepancies exist. Assist in conducting instructor-led training for Bank employees as set forth by the annual training schedule and as needed for regulatory changes/hot topics. Also, conduct Compliance training for new-hire employees as needed.

• Responsible for maintaining all lending and deposit-related account disclosures and forms and make updates as needed.

• Review deposit and lending-related advertisements for compliance with federal and state regulatory requirements.

• Assist in managing all Bank policies and procedures via the Banks online tool.

• Assist in managing the Regulatory Change Management process. Logging, monitoring, tracking, implementation, and reporting of all Regulatory Changes that affect the Bank. This includes performing research on regulatory issues that is thorough, accurate and timely. Develop reporting on the results of the research for action plans to be developed. Also, reviewing and revising policies, procedures, and processes in response to regulatory requirements.

• Assist in facilitating requests from internal and external auditors and examiners for the successful completion of compliance audits and regulatory exams.

• Track and monitor the remediation of issues identified in audits and regulatory examinations.

• Maintain a strong working knowledge of all lending and deposit-related federal, state, and local regulatory compliance laws, regulations, and regulatory guidance.

• Perform monitoring/testing as needed to ensure existing and proposed deposit and lending-related business, policies, procedures, software systems, documents and disclosures comply with federal and state regulations

• Collaborate with Chief Compliance Officer in executing the Banks Compliance Management System.

• Assist Compliance Officers working with business units to analyze compliance risks practices associated with new and existing consumer, small-business, and commercial lending and deposit products and services. Conduct compliance-related risk assessments as needed.

• Prepare and present compliance and regulatory updates to Board and Management level Committees, as necessary.

• Participate in Bank projects and provide compliance advisory/guidance as needed for new product development, system initiatives, and changing products or services.

• Perform other duties as directed.

  Knowledge, Skills, and Experience Requirements:

• Bachelors degree.

• Three or more years of Compliance experience.

• Knowledge of the banking industry, the regulatory process and policy issues.

• Works independently, prioritizes assignments and organizes concurrent responsibilities.

• Strong ability to adapt to a rapidly changing work environment.

• Strong project management, analytical and organizational skills.

• Ability to identify problems and recommend solutions.

• Excellent verbal/written communication and interpersonal skills.

• Strong technical skills including Excel, and the ability to learn new systems quickly.

  Our job titles may span more than one career level. The starting base salary for this role is between $80,000.00 $90,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

  Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans . ( AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement ( . Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.

  Hybrid Work Model

  Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as remote.

  Search Firm Representatives- Please Read Carefully

  Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.